Method of Payment

Free shipping on orders over $29.99

Free shipping on orders over $29.99

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Method of Payment

We accept PayPal the most popular online payment method worldwide

When you place an order with Paypal, you will be redirected to the PayPal payment page where you are required to log on to your Paypal account with your username and password. If Paypal does not support your currency, your payment will automatically be charged in US dollars.

Payment Security

Your security is our priority. Our website uses industry-standard SSL encryption to protect your personal and payment information during checkout. We do not store your payment details.

Payment Issues

If your payment is declined:

Verify that your card details are correct (card number, expiration date, CVV).
Ensure your payment method has sufficient funds.
Contact your bank to verify the transaction isn’t blocked for security reasons.

Refunds

Refunds for eligible returns will be processed to the original payment method.
Please allow 7-12 business days for the refund to reflect in your account, depending on your bank or payment provider.

support@zoozoz.com

Zoozoz is a Shenzhen-based pet boutique specializing in high-quality, affordable pet essentials.
Business Hours: Mon - Fri, 9:00 AM - 6:00 PM (EST)

support@zoozoz.com

Zoozoz is a Shenzhen-based pet boutique specializing in high-quality, affordable pet essentials.
Business Hours: Mon - Fri, 9:00 AM - 6:00 PM (EST)

© 2026 zoozoz